Privacy Policy

When you enquire about or order a cake, we may collect the following information:

• Full names
• Contact information including phone number and email address
• Information related to your wedding or celebration event

We use the information we collect for the following purposes:

• Internal record keeping to manage your order
• To improve our products and services
• To periodically contact you for reviews, feedback or for voting purposes during award applications
• We may share images of your wedding cake together with your names, wedding venue and date — unless you instruct us not to
• Images of your wedding cake may be published in magazines, but these will not feature your personal details without your express permission

We may contact you using any of the contact information you have submitted to Heavenleigh Cakes. We do not send newsletters or ask clients to subscribe to any regular content.

Heavenleigh Cakes may use your name and wedding details (venue and date) when sharing images of your wedding cake. This could be on social media, our website, or in print.

A cookie is a small file placed on your computer that helps analyse web traffic and allows web applications to tailor their operations to your preferences. We use traffic log cookies to identify which pages are being used, helping us improve the website to better serve our customers.

This information is used for statistical analysis purposes only and is then removed from the system. Cookies do not give us access to your computer or any personal information beyond the data you choose to share.

You can choose to accept or decline cookies through your browser settings. Most browsers automatically accept cookies, but you can modify this preference. Please note that declining cookies may limit some functionality on the website.

We use Google Analytics to understand how visitors use our website. You can read more about how Google uses your personal information on their privacy policy page.

You can opt out of Google Analytics by visiting Google’s opt-out page.

Our website may contain links to other websites of interest. Once you leave our site via these links, please be aware that we have no control over those external websites. We cannot be responsible for the protection and privacy of any information you provide on those sites, and they are not governed by this privacy statement.

We encourage you to exercise caution and review the privacy policy of any website you visit.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at leigh@heavenleighcakes.co.uk.

You may request details of the personal information we hold about you. If you would like a copy, or if you believe any information we hold is incorrect or incomplete, please contact us and we will promptly correct any inaccuracies.